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Ms. Wranosky addressed the importance of updating contact information in managing communication and coordination of services:

"Mr. Gremillion and Dr. Van Hoose developed a checklist with the help of Cher Walker who at the time was director of the Medical Reserve Corps. . . . Annually we elect new officers and, therefore, we change the CPMS contact person to the name of our new President. He is the first contact in the case of a disaster. He and our CPMS Disaster Chairman coordinate the CPMS’ interaction with all the necessary people. Each year, we also make sure we get all of our other checklist telephone numbers updated. The Office of Emergency Preparedness (OEP) annually requests and is provided an updated list of the physicians who are specialists who would be needed, like surgeons and neurosurgeons, or any other physicians who might be called due to a mass casualty kind of situation, whether it would be an explosion at one of our refineries or a hurricane. The OEP has a system for automatic phone contacts to alert the necessary physicians. They have also told us that they will make available to our CPMS physicians the ability to communicate between them and each other. They told us that they won’t know beforehand what kind of communication will be working, but whatever works will be provided to the doctors."